Openhouse Products are the leading manufacturer for the Emergency Services and Health sector across the UK. We also supply a large range of off the shelf bags, medical equipment and consumables, as well as supporting a huge range of other sectors. Read on to learn more about our family business roots, our innovations and our unique, problem solving approach.

The Critical Care Patient Transfer Bag

Working with Openhouse

Openhouse was founded in 1992 by our Chairman Brian Jones, who at the time was a Singer sewing machine repair man. Fast forward almost 30 years and the company is still a family business at heart with his wife, Helen, and three children Andrew, Laura and Samantha taking over the reins as directors. And whilst Openhouse Products may be a family run-business, it’s also one big, bustling extended-family and every one of us has an important part to play. 

The team at Openhouse work together each and every day to meet all desired customer requirements, whether it be a brand new prototype or a sourced contract. We work to the highest standards ensuring the word QUALITY reflects every department. We are very proud of our team and their continuous efforts to ensure we are always improving, championing personal and professional development opportunities for staff in all roles. 

We take a unique approach to creating our products in focussing on a ‘Fit For Purpose’ end product. This means asking the right questions of our customers and really listening to their feedback to make them the ideal solution – after all, who’s more of an expert on a customer’s needs than the customer themselves? Our focus on creating truly bespoke products along with the best possible purchasing experience means we have strong working relationships with our long standing customers of all sizes. 

We love a challenge and no project is off limits for us – we’ve made everything from pig harnesses to hot air balloon bags and bariatric training mannequins to bullet proof first aid kits, to name just a few of our more unusual orders!

Where it all started: The Bags

Chairman and founder, Brian Jones, recalls how the idea for our leading product first came about…

“We were burning the midnight oil, working through the night to finish one of our first really big orders – laptop carriers as it happened – when the husband of one of our seamstresses turned up to collect her. He was a firefighter. He took one look at the laptop bag I was in the middle of making and said, “that would make a superb kit bag for paramedics.” 

Surprised, I asked him what he meant – didn’t paramedics have professional bags already? 

“No. Mostly they bring in their own sports bags”, he replied, “and I even know one who uses a cardboard box!” I was astonished. It was a real Eureka! moment. The very next day I had him take me over to meet his mates at the local ambulance station where I spoke to the crews about their kit and quickly learnt how difficult it could be to keep track of it all, not to mention getting hold of exactly what they needed in an emergency situation. I went straight home and started sketching ideas. 

Two days later I took my prototype back into the ambulance station to get their feedback and was bowled over by it – the rest, as they say, is history!”

An early design Openhouse paramedic bag in use - people wearing rescue uniform are gathered around a car, practising an extrication.

Where it all started: The Fabric

The idea for micrAgard first came about at the Ambex conference. The hot topic among paramedics visiting our stand was infection control and the many situations in which the average paramedic’s kit bag would be exposed to harmful bacteria. Determined to find a solution to this problem, we began to consult with material chemists and experts in microbiology both in the UK and overseas. The great challenge was to ensure that it would also be flame-retardant to aircraft standards, to ensure it would be suitable for as many industries as possible.

The final result which we use today is a physical manifestation of our desire to always push the boundaries on innovation and design. However, we’ve never liked resting on our laurels, so we will continue to improve micrAgard in line with new technological developments to offer our customers nothing but the best.