We’re Winners! Openhouse Takes Home Top Honour at the North West Family Business Awards 2025

We’re Winners! Openhouse Takes Home Top Honour at the North West Family Business Awards 2025

We’re thrilled to share some fantastic news — Openhouse Products has been named Retailers & E-Tailers (Small Business) WINNER at the North West Family Business Awards 2025! The awards ceremony, held on 9th May at the beautiful Titanic Hotel and Spa in Liverpool, was an unforgettable evening filled with celebration, connection, and recognition for family businesses across the region.

Honoured to Be Recognised

As a family-run business based in Birkenhead, it meant the world to us to be recognised alongside so many inspiring companies. We were absolutely delighted to be named as finalists in six categories, including:

• Manufacturing Excellence
• Retailers & E-Tailers
• The Green Award
• Digital Transformation
• Leadership Excellence Award – Samantha Proctor
• Employee of the Year – Rob Jones

To win the Retailers & E-Tailers category is an incredible honour and a testament to the work we’ve put into growing our online and in-store presence while staying true to our values and customer-first approach.

A True Team Effort

The North West Family Business Awards celebrate the diversity, strength, and achievements of family-owned businesses across Cheshire, Cumbria, Greater Manchester, Lancashire, and Merseyside. Judged by industry experts and leaders in family business, the awards shine a spotlight on organisations like ours that continue to innovate, lead, and serve with passion.

Our Marketing and Sales Director, Samantha Proctor, who was also a finalist for the Leadership Excellence Award, summed it up perfectly:

‘The awards night was incredibly impressive, and it was a pleasure to be surrounded by so many fantastic and deserving companies. We were thrilled to win the Retailers and E-Tailers of the Year award; it was truly an honour! We would like to thank our team here at Openhouse for their continued hard work and dedication who without them it just wouldn’t have been possible. Also a big thank you to the North West Family Business Community for all their support and efforts in organizing such a wonderful evening.’

Rooted in Our Values, Driven by Innovation

Founded in 1992, we’ve grown from a small family business into a national leader in bespoke medical bags, response kits, and custom equipment solutions for the emergency services, NHS, and private healthcare providers. Throughout our journey, we’ve remained committed to our core values of innovation, sustainability, and putting people first.

As we continue to expand our digital footprint and product range, this award reinforces our mission and inspires us to keep pushing forward.

Thank You

We want to extend a heartfelt thank you to our incredible team, loyal customers, and the judges at the North West Family Business Awards for recognising the work we love doing every day. This award belongs to all of us — and we’re excited for what’s next!

Want to learn more about our story and what drives us?
Visit our About Us page